Privacy Policy
1. Information We Collect
1.1 Information You Provide
We collect information you provide when creating an account, including your name, email address, phone number, and billing information. If you list items, we also collect photos and descriptions of your gear. If you communicate with other users, we collect the content of those messages.
1.2 Information Collected Automatically
When you use the Service, we automatically collect your IP address, device type, operating system, browser type, usage data (pages viewed, features used), and approximate location based on IP address.
1.3 Location Information
With your permission, we collect precise location data to show gear available near you. You can disable location access in your device settings.
2. How We Use Your Information
We use your information to operate and improve the Service, process transactions, facilitate communication between users, send service-related notifications, detect and prevent fraud, and comply with legal obligations.
3. Sharing of Information
We share information with:
- Other users: Your name, rating, and listed items are visible to other users. When you book or are booked, your contact information is shared with the other party.
- Service providers: Third parties that process payments, send emails, host data, and provide analytics.
- Legal authorities: When required by law or to protect our rights and the safety of our users.
We do not sell your personal information to third parties.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. After account closure, we retain certain data for legal, tax, and dispute-resolution purposes for up to 7 years.
5. Data Security
We implement industry-standard security measures, including encryption in transit (TLS) and at rest, to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data, as well as to restrict or object to certain processing. To exercise these rights, contact us at support@gearshire.com.
7. Cookies
We use cookies and similar tracking technologies to authenticate sessions, remember preferences, and analyze usage. You can control cookies through your browser settings. Disabling cookies may affect functionality.
8. Third-Party Services
The Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
9. Children’s Privacy
The Service is not directed at individuals under 13. We do not knowingly collect information from children under 13. If we learn such data has been collected, we will delete it promptly.
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified via email or through the platform.
12. Contact
For privacy-related inquiries, contact us at support@gearshire.com or write to:
GearShire, Attn: Privacy, support@gearshire.com